§ Questions
Questions, answered without the sales voice
Including the ones with awkward answers. If yours is not here, ask us and a person will reply.
The product
What it is, and what it is not.
Does this replace a lawyer?
No, and it is not designed to. It prepares material for a qualified professional to review, test and settle. Nothing it produces is advice, and no output should be filed, served or relied upon without that review. If your name goes on the filing, the judgement behind it stays yours.
Why two lawyers rather than a panel of specialists?
We ran sixteen specialists for a while. They largely agreed with each other, because they were the same model reading the same file from overlapping angles — and agreement between instances of one model is not corroboration, however much it looks like it on a page. A hearing has two sides and someone deciding, so that is what runs. The specialist analysis still happens: once, structurally, in the assessment, before anyone argues.
What is an “lawyer”, in practice?
A language model instructed to hold one posture and reason from the matter record. Ours argues the case at its strongest; theirs is instructed to defeat it, competently and without softening. The bench presses whichever side is being loose. All three are the same model playing three parts, and the workspace says so plainly — when the bench agrees with your lawyer, that is one system being consistent with itself, not a second opinion.
Can it read a scanned bundle?
Yes, and it is the part we have worked hardest on. Scanned pages are transcribed in small batches, several at a time, so a forty-page bundle reads in about a minute instead of timing out. You watch the page count climb as it goes. Illegible handwriting is marked as illegible rather than guessed at, and if a batch fails the transcript prints a gap in place so you know exactly which pages are missing.
What formats can be lodged?
PDFs, scanned documents, photographs of pages and common office formats. Scans and photographs go through optical recognition, so bundles do not need retyping before upload. Handwriting is the one real limitation, and the platform says so rather than guessing at it.
Is the argument binding in any way?
It is a rehearsal and nothing more. It has no bearing on any real proceeding, no connection to any court or tribunal, and carries no authority. A favourable rehearsal outcome is not an indication that you will succeed.
Why does it ask which court I am in?
Because it changes the whole argument. At first instance the fight is about the evidence. On an appeal the facts are not retried — the fight is about error in the decision below, and a weakness on the facts that was never raised below is worth much less. If the matter is an appeal and the order under challenge is not on the file, confidence is held at low, because without it there is nothing to argue error against.
Which jurisdictions does it cover?
It is jurisdiction-neutral by design: it reasons from the record you supply rather than from a fixed body of law. That makes it useful across forums, and makes verifying the law against the current source your responsibility rather than the platform’s.
Wallet and billing
No packages. A prepaid wallet in UAE dirhams, charged only for AI work, with nothing that renews.
Are there packages or plans?
No. You add money to a wallet — from AED 50 — and it is charged only for AI work, by the tokens each step uses. The rates are on the pricing page.
What exactly is charged?
Reading scanned pages, analysing documents, the case assessment, the hearing and the drafting tools. Opening matters, uploading and storing documents, reading results and exporting are free and unlimited.
How much will a matter cost?
It depends on how much there is to read and how many times you run the assessment and the hearing. The wallet shows the running total for each matter as it goes, call by call.
Is there a free trial?
No — but creating a workspace, opening matters and uploading are free, and you can start with as little as AED 50.
What if the wallet runs out mid-matter?
The work pauses — nothing is lost and nothing is marked failed. Add money and it carries on from where it stopped.
Does the balance expire or renew?
Neither. There is no subscription and nothing renews. The balance sits on the account until you use it.
Can I get a refund?
Unused balance, yes — on request within 14 days of the top-up. Money already spent on AI work, no, because that work was done. The full position is on the refund policy.
Can my firm share one wallet?
Yes. The wallet belongs to the organisation, not to an individual, so everyone in it draws on the same balance. Only an organisation admin can add money.
Is tax added?
Where tax applies it is added to the top-up when you pay; the full amount you choose goes into the wallet. The invoice shows the breakdown.
Confidentiality and data
The questions that decide whether a firm can use this at all.
What happens to my case material?
It is stored encrypted on our servers and sent to our AI provider to be read, so the analysis can be produced. It goes nowhere else: we do not sell it, publish it, or share it with any other party. What the provider does with what it receives is governed by its own terms, which the privacy policy links to — those are their commitments, not ours to give. You can delete a matter, and its documents, at any time.
Does anyone at your company read my matters?
Not as a matter of routine. Access happens only where you ask us to investigate a specific problem, where it is strictly necessary to keep the platform running, or where we are compelled by law. Every such access is written to the audit log.
Does uploading to you affect privilege?
That is a question for you and your own advisers, and it depends on your jurisdiction. We have set out exactly how material is handled on the security page precisely so that you can assess it on accurate facts rather than on our reassurance.
Can I delete a matter?
At any time. It is removed from live systems immediately and purged from backups within 30 days, subject only to retention we are required by law to observe.
Where is the data held?
We are established in India, and some providers are established elsewhere (including the US), so material is processed outside the UAE. Transfers rely on the conditions for cross-border transfer in the UAE Personal Data Protection Law, including contractual safeguards. The specifics are in the privacy policy and in the data processing agreement.
Can I have a DPA and a security questionnaire answered?
Yes, ask at privacy@litorauae.com. We will answer it straight, including where the honest answer is that we do not do something yet.
Accuracy and limits
The section most vendors would rather you did not read.
Can the analysis be wrong?
Yes. Language models make errors, including confident and well-worded ones. Every citation must be verified against the primary source. The workspace marks what it could not verify, but it cannot mark an error it does not know it has made. That is exactly why the reasoning and the sources are exposed rather than hidden.
Has anyone got into trouble filing AI output?
Courts in several jurisdictions have sanctioned practitioners for filing material containing fabricated citations produced by AI tools. That is the precise risk the verification requirement exists to prevent. Check the authorities before you file.
You give a percentage. Does that predict who will win?
No. It is an estimate of prospects on the papers you supplied, and it knows nothing that is not in those papers — not the bench, not the listing, not the other side’s counsel. That is why it never appears alone: it carries a confidence level, the reasoning behind it, and what would move it. When confidence is low the figure is deliberately pulled toward the middle and the screen says so. It should not be repeated to a client as a number in its own right.
How is that confidence level worked out?
In code, not by asking the model — a model asked to rate its own confidence answers “moderate” almost every time. It is derived from what share of the file was actually readable, how much text there is to reason over, whether the documents this kind of matter turns on are present at all, and how many critical questions you have left unanswered.
Are the case citations real?
Treat every one of them as unverified, because that is how they are stored and labelled. Nothing in this system reads a law report. Case names produced by a language model can be entirely plausible and entirely non-existent, and a fabricated citation carried into a court is the worst thing this product could cause you. Confirm each against the court’s official judgment or a legal database before it goes near a filing.
How accurate is the transcription of a bad scan?
Good, but not perfect — and the difference matters on a document where a single digit is the case. Check any reference number, statutory provision, date or amount you intend to rely on against the original page. Where the page is genuinely unreadable it is marked illegible rather than guessed at, and it will never invent a number it could not read.
What if it cannot reach a conclusion?
Then it reports that it cannot, and says what would settle it. An analysis that tells you the record is too thin to decide the point has done its job. That is not a ground for a refund — see the refund policy, clause 7.
Is it aware of recent law?
Only through the documents you supply. The underlying models have a training cut-off and no reliable awareness of amendments, repeals or decisions after it. Verify the position against the current statute and current authority every time.
Do I have to tell my client or my regulator that I used it?
That depends on the rules that govern your licence (the Ministry of Justice, the legal affairs department of your emirate, or DIFC / ADGM), and we do not purport to advise you on them. Check them. The obligation is yours and it is unaffected by anything in our terms.
Account and support
The practical ones.
How do I get support?
Email hello@litorauae.com. We reply within one working day.
Can a firm control who sees which matter?
Yes. Seats are granted by role, matters are assigned individually, and every upload, run, export and deletion is logged with user and timestamp for the firm’s own audit purposes.
Is two-factor authentication available?
On every account, and it can be made mandatory across a firm. On an account holding client material we would treat it as expected rather than optional.
How do I close my account?
From the workspace, or by writing to us. Nothing renews, so no notice is needed and no further charge follows. Ask about unused wallet balance before you close it rather than after.
Who operates the platform?
Rank First Technologies Private Limited, a private limited company incorporated in India, CIN U58201PB2026PTC068900, at F-542, Phase 8A, Sector 75, Mohali, Punjab 140308, India. It is a software company, not a law firm.
Not answered here?
Ask directly. You will get a straight reply from a person, including when the answer is one we would rather not give.